NECO Office Practice Objective and Essay Questions and Answers 2025/2026

NECO Office Practice Objective and Essay Questions and Answers 2025/2026

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Instructions: Choose the option that best completes each sentence or answers the question.

Question 1: The person who types letters and files documents in an office is the
A. Messenger
B. Clerk
C. Typist
D. Accountant
Answer: C

Question 2: Which of the following is not an office machine?
A. Telephone
B. Typewriter
C. Refrigerator
D. Duplicating machine
Answer: C

Question 3: The process of recording incoming and outgoing correspondence is known as
A. Registration
B. Coding
C. Filing
D. Referencing
Answer: A

Question 4: The office where records are kept is the
A. General office
B. Registry
C. Store
D. Security post
Answer: B

Question 5: A person who delivers letters within and outside the office is called
A. Clerk
B. Typist
C. Messenger
D. Accountant
Answer: C

Question 6: A file that contains documents of temporary importance is known as
A. Dead file
B. Active file
C. Inactive file
D. Transit file
Answer: D

Question 7: A good filing system should be
A. Complicated
B. Flexible
C. Difficult
D. Rigid
Answer: B

Question 8: The movement of documents from one office to another is called
A. Circulation
B. Filing
C. Duplicating
D. Stamping
Answer: A

Question 9: Which of the following is not a duty of a receptionist?
A. Welcoming visitors
B. Typing letters
C. Answering telephone calls
D. Giving out information
Answer: B

Question 10: A document used for internal communication is a
A. Letter
B. Memo
C. Invoice
D. Receipt
Answer: B

Question 11: The term “minutes” in an office refers to
A. A summary of discussion at meetings
B. Time taken to type letters
C. Break time in the office
D. Clock on the wall
Answer: A

Question 12: Which of the following can be used for storing files?
A. Stapler
B. Filing cabinet
C. Photocopier
D. Typewriter
Answer: B

Question 13: The correct method of filing where documents are arranged alphabetically is
A. Chronological filing
B. Subject filing
C. Alphabetical filing
D. Geographical filing
Answer: C

Question 14: A document issued to request for goods from a supplier is called
A. Quotation
B. Delivery note
C. Invoice
D. Order
Answer: D

Question 15: Which of the following is used to make a duplicate copy of a document?
A. Printer
B. Computer
C. Photocopier
D. Fax machine
Answer: C

Question 16: The act of keeping documents in order for future reference is called
A. Recording
B. Stamping
C. Filing
D. Posting
Answer: C

Question 17: Which of the following best describes an office?
A. A room for sleeping
B. A place where goods are sold
C. A room where clerical work is done
D. A place where food is cooked
Answer: C

NECO Office Practice Objective and Essay Questions and Answers 2025/2026

Question 18: Incoming mails are first received at the
A. Manager’s desk
B. Typing pool
C. Registry
D. Store
Answer: C

Question 19: The arrangement of office workers and reporting lines is known as
A. Office structure
B. Office culture
C. Office politics
D. Office setup
Answer: A

Question 20: A document that shows an employee’s salary and deductions is
A. Payslip
B. Receipt
C. Memo
D. Budget
Answer: A

Question 21: A letter from one company to another is called a
A. Circular
B. Memorandum
C. Business letter
D. Query
Answer: C

Question 22: The document that shows goods supplied and the amount payable is called
A. Receipt
B. Invoice
C. Order
D. Quotation
Answer: B

Question 23: The abbreviation “cc” at the end of a letter means
A. Chief Clerk
B. Carbon Copy
C. Close Contact
D. Confidential Copy
Answer: B

Question 24: A file kept permanently for reference is a
A. Current file
B. Dead file
C. Transit file
D. Temporary file
Answer: B

Question 25: The piece of office equipment used to send documents over a telephone line is
A. Scanner
B. Computer
C. Fax machine
D. Printer
Answer: C

Question 26: A system that allows work from a remote location is called
A. Outsourcing
B. Teleworking
C. Desk work
D. Data processing
Answer: B

Question 27: A notice of a meeting is usually accompanied by a(n)
A. Minute
B. Agenda
C. Report
D. Letter
Answer: B

Question 28: In an office, the abbreviation “P.A.” means
A. Personal Accountant
B. Private Administrator
C. Personal Assistant
D. Post Assistant
Answer: C

Question 29: The method of storing records electronically is called
A. Manual filing
B. Mechanical storage
C. Digital filing
D. Electronic data processing
Answer: D

Question 30: An office plan where there are no dividing walls is called
A. Private office
B. Closed office
C. Partitioned office
D. Open office
Answer: D

NECO Office Practice Objective and Essay Questions and Answers 2025/2026

Question 31: Office equipment must be handled with care to
A. increase its weight
B. reduce damage ✅
C. reduce noise
D. delay service
Answer: B

Question 32: Which of these helps to protect office property?
A. Clerk
B. Messenger
C. Security officer ✅
D. Cleaner
Answer: C

Question 33: Information in the office is stored as
A. Documents ✅
B. Dustbins
C. Chairs
D. Keys
Answer: A

Question 34: The official record of proceedings at a meeting is known as
A. Summary
B. Agenda
C. Minutes ✅
D. Invitation
Answer: C

Question 35: Which of the following is a function of a secretary?
A. Driving the manager
B. Cleaning the office
C. Typing and keeping records ✅
D. Receiving supplies
Answer: C

Question 36: The abbreviation “R.S.V.P.” on an invitation means
A. Receive Soon Very Please
B. Reply if you please ✅
C. Return Service Verified
D. Read Summary Very Properly
Answer: B

Question 37: The process of sending and receiving messages is called
A. Recording
B. Communication ✅
C. Circulation
D. Filing
Answer: B

Question 38: Which of the following is the last stage of correspondence?
A. Filing ✅
B. Replying
C. Receiving
D. Typing
Answer: A

Question 39: An alphabetical filing system is arranged by
A. Dates
B. File size
C. Letters ✅
D. Numbers
Answer: C

Question 40: Which of the following may be used for emergency communication?
A. Circular
B. Report
C. Fax ✅
D. Letter
Answer: C

NECO Office Practice Objective and Essay Questions and Answers 2025/2026

Question 41: The act of writing down important information during a meeting is called
A. Memo writing
B. Minute taking ✅
C. Drafting
D. Lettering
Answer: B

Question 42: Which department keeps stock of goods and office materials?
A. Human resources
B. Finance
C. Store ✅
D. Reception
Answer: C

Question 43: The head of a department is called
A. Secretary
B. Clerk
C. Manager ✅
D. Messenger
Answer: C

Question 44: One of the benefits of office machines is
A. Wasting time
B. Saving labour ✅
C. Increasing work hours
D. Creating errors
Answer: B

Question 45: Filing cabinets are used for
A. Cooking food
B. Keeping files ✅
C. Storing drinks
D. Making copies
Answer: B

Question 46: A quick reference list of names and phone numbers is an
A. Agenda
B. Minute
C. Memo
D. Address book ✅
Answer: D

Question 47: A worker who keeps records of goods received and issued is a
A. Clerk
B. Storekeeper ✅
C. Cashier
D. Secretary
Answer: B

Question 48: One of the qualities of a good receptionist is
A. Rudeness
B. Friendliness ✅
C. Stubbornness
D. Aggressiveness
Answer: B

Question 49: What is the main purpose of office practice in a business?
A. To destroy documents
B. To promote communication ✅
C. To hide files
D. To waste resources
Answer: B

Question 50: A record of employees’ daily attendance is known as a
A. Diary
B. Register ✅
C. Memo
D. Payslip
Answer: B

Question 51: Which of the following helps to protect against fire in the office?
A. Water tap
B. Fire extinguisher ✅
C. Alarm clock
D. Air conditioner
Answer: B

Question 52: The person responsible for making arrangements for meetings is the
A. Clerk
B. Manager
C. Secretary ✅
D. Cleaner
Answer: C

Question 53: A document prepared before a meeting to guide discussions is
A. Agenda ✅**
B. Minute
C. Letter
D. Budget
Answer: A

Question 54: A good office layout should encourage
A. Confusion
B. Crowding
C. Efficiency ✅
D. Disorganization
Answer: C

Question 55: Outgoing mails are dispatched through the
A. Store
B. Typing pool
C. Dispatch book ✅
D. Attendance book
Answer: C

NECO Office Practice Objective and Essay Questions and Answers 2025/2026

Question 56: The process of reproducing written documents is called
A. Filing
B. Duplicating ✅
C. Mailing
D. Binding
Answer: B

Question 57: The person responsible for cash records in the office is the
A. Manager
B. Cashier ✅
C. Secretary
D. Cleaner
Answer: B

Question 58: A summary of transactions for a period is called a
A. Letter
B. Report ✅
C. Memo
D. File
Answer: B

Question 59: The working schedule of office staff is usually contained in a
A. Handbook ✅
B. Letter
C. Diary
D. Invoice
Answer: A

Question 60: Which of the following is an office supply?
A. Broom
B. Stapler ✅
C. Fridge
D. Generator
Answer: B

NECO 2025/2026 Office Practice – Essay Section (Answer any four)

1. (a) Define Office Practice.
   (b) State five (5) functions of an office.

2. (a) What is filing?
   (b) State four (4) characteristics of a good filing system.

3. (a) Define office equipment.
   (b) List and explain four (4) types of office equipment.

4. (a) What is communication in the office?
   (b) Mention and explain three (3) forms of communication.

5. (a) What is a memo?
   (b) Differentiate between a memo and a business letter.